IMO | Dealing with interpersonal conflict as a business owner

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In this episode, I'm getting into a topic we all deal with at some point: handling conflict in business. Whether it's with a team member, a client, or even between team members, these uncomfortable situations can pop up and throw a wrench in your day. I'm sharing my thoughts on setting a firm no-nonsense policy for disrespectful behavior and how to tell the difference between necessary tough conversations and flat-out rudeness.

I’m talking about why it's so important to nip these issues in the bud to keep a positive and productive work environment. I'll talk about times I've had to let clients go for being disrespectful and how to handle team members who aren't on the same page with your business goals. It's all about making sure your business is filled with people who are all in and ready to help it grow. 

I’m covering:

• Handling interpersonal conflict in business settings
• Setting boundaries with clients and team members
• Differentiating between difficult conversations and disrespect
• Zero tolerance policy for rudeness and unprofessional behavior
• Examples of inappropriate client requests and how to address them
• Importance of maintaining a positive work environment
• Dealing with team members not aligned with business goals
• Firing clients or team members when necessary
• The impact of tolerating disrespect on your business
• Strategies for maintaining a strong, supportive business culture

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