Professor Series | Determining your key metrics with Jenny Jones

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In Episode 81 of the Easy Scaling podcast, I sit down with Jenny Jones, a master of metrics and data interpretation. This episode is for the data nerds and those who aspire to be! Jenny and I get into important business metrics, discussing how to effectively measure and interpret data to propel your business forward. From operational efficiency to revenue goals, we cover it all, offering insights and strategies that are critical for any business looking to grow and thrive.

This episode is packed with valuable information, including real-life examples and practical advice. Whether you're a seasoned business owner or just starting, understanding the significance of metrics in guiding your business decisions is crucial. Jenny's expertise shines as we explore various aspects of data analysis, making this complex topic accessible and exciting. So, tune in and get ready to up your data game!

Topics Covered:

• Metrics are essential for measuring business objectives and goals.
• Key metrics include revenue, customer satisfaction scores, and churn or retention rates.
• Quantitative and qualitative methods are both important in measuring customer satisfaction.
• Understanding where clients come from helps in focusing marketing efforts effectively.
• Tracking marketing and sales initiatives is crucial for business growth.
• Operational metrics, like time tracking, can greatly impact profit margins.
• Setting realistic revenue goals is a critical part of business planning.
• The importance of reviewing past data before setting new goals cannot be overstated.
• Team performance metrics can help in managing and incentivizing employees effectively.
• Utilizing tools and resources like Scaling School can aid in effective data analysis and goal setting.

Links/Resources Mentioned:

• Annual Review and Planning Templates
• 5 Year Plan Example
• Scaling School

Connect with Jordan Schanda King:

• Website: easyscaling.com
• Instagram: @jordanschandaking

Connect with Jenny Jones:

• Website: www.jennymjones.com
• Instagram: @jennymjones_